Telehealth

For the duration of the COVID-19 crisis, all counseling services will be limited to online sessions (a.k.a. telehealth, telecounseling, virtual counseling). I encourage you to schedule a secure video appointment with me. Research shows that they can be just as effective as in-person appointments, and we can initiate or continue your care without interruption. If you're interested, let me know and I'll make the necessary arrangements.

What about insurance? - If you use insurance, chances are good that the company covers telehealth services. However, some individual plans may not. To determine if your plan covers (or excludes) telehealth services, contact your insurance company directly.

Here's how: Call the phone number on the back of your insurance card.  The toll-free number for “Member Services” or “Customer Service” will likely be the most direct number. Follow the prompts to speak with Customer Service. Tell the representative you speak with that you would like to find out what your benefits are for telehealth services with Jeff Borchers, LPC, at Commensa Counseling & Coaching.

How does telehealth work? - It's not difficult, but it may take a little preparation. See these telehealth FAQs.

For additional information about COVID-19. please refer to the CDC’s dedicated 2019-ncov website, and maintain awareness by checking the official communications from the Centers for Disease Control and World Health Organization.